Cash 4 Cars – Privacy Policy & Terms of Service

Your privacy is important to us. This Privacy Policy applies to https://cash-4-cars.ca (the "Site") and Cash 4 Cars. It explains how we collect and use your information.

In this Policy, "we," "our," and "us" refer to Cash 4 Cars, which is a brand name of Cash 4 Cars. The Site provides information about our cash-for-junk-cars services and markets these services to current and potential customers.

By using the Site, you agree to these practices. If you do not agree, please do not use the Site.

Information We Collect

1. Information you provide directly:

• Contact details such as – first and last name, mailing address, email address, and phone number.
• Vehicle details like – year, make, model, mileage, VIN, title status, condition, and location.
• Information shared by phone, SMS, or iMessage – any additional details you give us while calling or texting, including questions, scheduling preferences, or extra vehicle information.
• Legal compliance documents such as – a government‑issued photo ID, proof of ownership (e.g., title, registration), and any records required by state or local laws for junking or purchasing a vehicle.
• Transaction details – offer amount, payment method, and other information needed to complete the sale.

2. Information we collect automatically:

• Device identifiers, IP address, browser type, referring URLs, and access times.
• Usage data, including the pages you view and the links you click.
• Cookies and similar technologies (see "Cookies & Tracking Technologies" below).

How We Use Your Information

We use your personal information to:

• Create and evaluate cash offers for your vehicle, schedule pick‑ups, and pay you.
• Verify identity and comply with State and Federal record‑keeping requirements for vehicle transactions.
• Respond to inquiries, provide customer support, and send service‑related communications.
• Send marketing messages, promotions, and special offers (where permitted by law).
• Improve the Site, develop new features, and perform analytics.
• Detect, prevent, and address fraud, security, or technical issues.
• Inform you about other products or services offered by Cash 4 Cars and its affiliates.

Sharing & Disclosure

We share information only as necessary for the purposes below:

• Service Providers – We work with service providers to manage operations and deliver services, including but not limited to:
  • Jotform: Used for form submissions and customer data management. Refer to Jotform's privacy policy for details.
  • Pabbly Connect: Used for workflow automation and app integration. Refer to Pabbly Connect's privacy policy for details.
  • GoHighLevel: Used for CRM, marketing automation, and communication. Refer to GoHighLevel's privacy policy for details.
  • Google reCAPTCHA: To protect our website from spam and abuse, we use Google reCAPTCHA. This service may collect information such as your IP address, browser type, and user behavior data. This information is shared with Google for the purpose of providing, maintaining, and improving the reCAPTCHA service. By using our site, you acknowledge and agree that the reCAPTCHA service is subject to the Google Google Privacy Policy and Google Terms of Service.
  • Cloud‑hosting vendors
• Marketing & Analytics Partners – such as Google and Meta, to place ads, measure performance, and improve our services.
• Legal & Compliance – to comply with law, respond to lawful requests, or protect rights, property, or safety.
• Business Transfers – if we sell or transfer all or a portion of our business or assets.

We do not sell or rent your personal information to unaffiliated third parties for their own marketing purposes without your explicit consent.

Communications

SMS & Call Communications

When you provide your phone number, you consent to receive calls and text messages from us about selling your vehicle.

• Opting Out: You can opt out of receiving SMS messages at any time by replying "STOP" to any message.
• Message Frequency: Message frequency may vary.
• Data Usage: We may share your phone number and related data with our third-party messaging provider, GoHighLevel, to facilitate message delivery. We do not sell or rent your phone number to other third parties.
• Cost: Message and data rates may apply. Check with your mobile carrier for details.

Email Communications

From time to time, Cash 4 Cars may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Cash 4 Cars or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Cash 4 Cars, you may opt out of such communications by clicking the unsubscribe button.

Cookies & Tracking Technologies

We use cookies and similar technologies to recognize you, customize content, remember preferences, and analyze traffic. Most browsers let you control or block cookies, but disabling them may limit Site functionality.

Data Security

We use administrative, technical, and physical safeguards (including SSL encryption) to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Your Choices & Rights

• Opt out of marketing emails by following the unsubscribe instructions in those messages.
• Opt out of SMS by replying "STOP."
• Disable cookies in your browser settings.
• Request access, correction, deletion, or transfer of your personal information by contacting us (see "Contact Information").

Children's Privacy

The Site is not directed to children under 13. We do not knowingly collect information from children under 13. If we become aware that we have done so, we will delete the information.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page. Continued use of the Site after changes indicates acceptance.

Contact Information

Address:
Cash 4 Cars
Serving Vancouver BC, & Surrounding Areas

Phone:
(778) 718-8766

Effective Date: 2025-08-19